Don't Fear The Dealer

Are you tired of being at the mercy of your dealer’s service center?Would you like to be the one calling the shots the next time your vehicle needs repairs or maintenance?In “Don’t Fear The Dealer”, an industry insider reveals exactly how anyone…yes, anyone...can create an experience with their service center that suits his or her needs…not the dealer’s.By revealing the motivations and dynamics of a service center, this book offers...